Shipping & delivery

How and when orders ship.

Dispatch

Orders are prepared and dispatched within 1-3 business days. You receive a tracking link by email as soon as the parcel moves.

Costs

Shipping is calculated for your destination and shown at checkout before payment.

Delivery

Transit time depends on destination and customs; the tracking link shows the current estimate. Delays in customs are outside our control.

Duties and taxes

Orders may be subject to import duties or taxes in the destination country; these are the recipient’s responsibility unless stated otherwise at checkout.

Missing or damaged parcels

Contact lepingshihualei@outlook.com with your order number; we replace or refund after the carrier investigation – you will not be left without recourse.